Official Disney Springs Reopening Policy May 2020

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After the long wait, Disney Springs will finally reopen on Wednesday, May 20th. Read the list of what will be open for restaurants and shopping here.

About a week ago, we learned the good news that Disney Springs will open its doors again. Now it’s time to go into detail. Shall we?

Disney Springs’ Reopening Policy

Official Disney Springs Reopening Policy May 2020 [Source: Disney Parks Blog]
Official Disney Springs Reopening Policy May 2020 [Source: Disney Parks Blog]

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Here are six things that guests like you and me need to know before visiting Disney Springs:

1. Limited Parking and Reduced Entrances

During the first phase, guests will be instructed to self-park in the Orange and Lime garages. All surface parking lots will remain closed.

Disney Springs has also reduced guest entryways to four locations only:

  1. Orange garage
  2. Lime garage
  3. The rideshare location
  4. The Hotel Plaza Boulevard Pedestrian Bridge.

Moreover, access of guests from the Grapefruit garage will be restricted.

2. Temperature Screening Before Entry

Similar to Shanghai Disneyland’s reopening guidelines, guests must undergo temperature screenings upon arrival. The screening will be done in the Marketplace Entrance and the 2nd-floor exits of Orange and Lime parking garages.

Consequently, guests displaying a temperature of 100.4 F (38 C) will be transferred to another location for rescreening and assistance. Those with temperatures above 100.4 and people in their party will not be permitted to enter.

Disney Springs will also require their employees to undergo a complete health screening and temperature check before reporting to work.

3. Limited Contact

Employees Wearing Masks at Shanghai Disneyland [Source: BBC]
Employees Wearing Masks at Shanghai Disneyland [Source: BBC]

Face Coverings

Guests ages three and up, Operating Participant employees, and Cast Members are required to wear face coverings.

NOTE: Guests must bring their own face coverings, which they must wear at all times unless they’re dining.

Physical Barriers

To help ensure proper distances among guests, Disney Springs has placed physical barriers in areas such as Guest Relations and cash registers. 

Cashless Transactions

Guests are recommended to use contactless or cashless payment options, such as debit cards, credit cards, Disney Rewards® Redemption Cards, and Disney Gift Cards (sold at select Merchandise locations and at the Welcome Center).

In the same way, guests could use mobile wallets like Apple Pay, Samsung Pay, and Google Pay. 

4. Physical Distancing and Capacity Measures

Ground markings at Shanghai Disneyland [Source: The Verge]
Ground Markings at Shanghai Disneyland [Source: The Verge]


To assist guests in moving responsibly, Disney Springs installed directional signage throughout the property.

Further, ground markings will be available to promote physical distancing in queues.


Of course, Cast Members are being trained to engage with guests and promote physical distancing guidelines as well. 

5. Temporary Operation Modifications

Official Disney Springs Reopening Policy May 2020 [Source: Disney Springs]
Official Disney Springs Reopening Policy May 2020 [Source: Disney Springs]

Changes include reduced hours at some locations. There will also be no scheduled entertainment offerings or high-touch interactive areas. 

6. Cleanliness and Sanitation

Disney Springs has also increased its focus on sanitation and disinfecting in high-traffic areas. These include public escalators and elevators, handles, handrails, benches, tables, and restrooms.

At the same time, hand sanitizers and hand-washing stations will be provided in key areas.

Here’s an infographic to help you remember their policy:

Infographic on Disney Springs' Reopening Policy [Source: Disney Parks Blog]
Disney Springs’ Reopening Policy Infographic [Source: Disney Parks Blog]

Expectations, Expectations!

Disney theme parks may still be closed, but now we have the chance to stay in the magic because of Disney Springs.

Naturally, you may now want to get a jumpstart on booking your next Walt Disney World trip! I highly recommend Beth Haworth’s guide to planning an extravagant Disney vacation for just a small fraction of the cost that most people pay. She’s a Former Disney Cast Member and a best-selling travel writer that knows her stuff. And with a money back guarantee, it’s a hard offer to beat.

Of course, we must expect to see changes in the dining and retail offerings at Disney for the moment, as well as in our personal experiences. The policy may affect the sort of adventures we’re used to, but they should keep us safe.

Still, we can assume the reopening to be a magical moment simply because…well, it’s Disney! And we never expect anything less than magic from Mickey Mouse. 🙂

To know more about the reopening, watch the video below.

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Neal Tucker is one of the world’s most engaging Disney influencers, with thousands of views and responses across his blog, podcast, and social media profiles every month.

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